Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very top, I'm loving my wife too.
Top plays a lot
Great product! Demonstrates a lot of quality!
Very good product, aspires super well.
Robots strādā ļoti labi. Jaudīgs.
Got the toy). While everything is clear, the application was downloaded, the device was added and tested for 2 minutes cleaned at home, now on charging. I am very satisfied with the purchase.
Vacuum cleaner fire! We use it constantly-for almost a year in work, it does not fail. Forgot what ordinary vacuum cleaner looks like
Arrived fast and well packed.
Works very well!
Excellent! Very good, it makes a good suction of the dirt and passes the cloth very well on laminate floor. Important detail to whoever is buying is that the version of the robot does not save the map of the House, so every time it will do the mapping, you need to have the way to position it correctly.
Good vacuum cleaner. The tests were successful. So far there are no comments on the work.
Vacuum cleaner cleans well. Wet is also decent. At the joints with carpets it gets stuck, but he himself frees up and continues to clean. Battery consumption quickly. At 40 sq. 33% eats. Water consumption is small even at maximum. There was a moment with charging, I did not want to charge on it. If you have the same problem, see if the charging terminals are in place. They should hang around a little. Curtains do not heal. The map builds. Better take white. Dust and prints collects for itself. I recommend to purchase. Cost about 12 tons. Came instead of the pickup point to the Post Office, the box was broken.
Received
Good seller, faithful and honest I have already bought you several items and will continue as soon as you need
Good store, faithful and honest I have already bought you several items and will continue as soon as you need
Very good, met all expectations.
Very good
Exceeded my expectations! Wonderful product. Arrived in less than 5 days to Florianopolis.
Excellent assistant, obstacles in the form of a carpet or threshold can be easily overcome. when tired, he stops by himself for recharging. I recommend.
Everything arrived intact. The truth is not quite where I pointed out, but not critical. The vacuum cleaner works flawlessly, the cleaner is so kind of it. Generally satisfied with the purchase
The vacuum cleaner is working so far is not made of some shoddy plastic is massive
Goood
Parcel come in time , so far it works lets see in couple weeks how is gonna be
Perfect!!!
Great product, clean effectively, quiet, fast and delivery was agile. Thank you