Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is very good, the size is like a paw. It is convenient that it is possible to hang a light or screw something on the sides of the Mount. A little tupanula, I thought he was moving up higher, but come on.
Super fast shipping!
LOVE THIS BRAND & ALL THEIR TRIPIDS!! This was the BEST decision to vlog with using my Sony ZV-1F camera 🤍🤍!! Would buy again
Arrived very fast to Chile, it is as described, very strong, good quality the rotating shaft, good material making, the opening angle of the legs I found it a little small but it does not affect its use, the tripod looks like the monopod of gopro, The anchor that brings for the smartphone I found it not very good for a pro max that is big, for a small smartphone meets very well, the brand has other better anchors that can be complemented, I recommend 100% the product
It takes 13 days It's smaller than I thought. It's a small one on your own.
Perfect perfect perfect! Tough, heavy material, ideal for what I need!
Even if it is not delivered faster than the expected delivery date, the product arrives 4 days faster, even fold 3 and Web moving Cam even though it is strong, it is well built
Good quality. Can’t wait to create
It is a more cumbersome product than you think. It's good to have cell phones and action cams. Although small, it is perfect to adjust the length. Very good ~!!!
I didn't even expect it, but it was very soon. 10/5 order 10/11 delivery box was crushed, but the goods are in good condition regardless
Arrived on time and as described. Appears to be from a good material.
arrived very fast in 7 days to ksa . will use it and write additional review later after time
Fast delivery and great packaging but an additional amount was paid when the shipment arrived for the carrier and the seller is responsive and helpful when I communicate and thank you
Very good brand, serious product This is the second I order
Just wonderful. Recommend! Arrived very well packed, in perfect condition and before the deadline.