Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I constantly order from this seller, it is always good, the shipment and delivery is fast, it is packed well, the seller always answers the questions. The camera is good, all as described. I didn't recognize the flash drive right away, I had to format it on the computer. Why this model did not want to be displayed on PC neither CMS nor VMS, looking for 3 hours in the end it turned out to run it through this VMS-xmeye_org_vm_v2.0.1.18.t. 20210810 look for download
All works
With minor glitches at the start of the camera, we managed to connect to it. From the advantages:-small, light, quiet, easily updated from the Internet, WDR somehow, but works. Of the minuses:-slightly distorts colors, there is no ONVIF, therefore it writes only to itself on SD, or to the cloud, which is more expensive than the camera itself for a year. Does not track fast-moving objects well and does not return to their original position. I. e. if a person passed in front of the camera, in it tracked him, then he remains in the position where the person went, even if he returned but faster than he moved earlier.
Good
The camera is defective, does not want to connect in the application in any way, tried through three different smartphones, through two different WiFi networks. Have to throw it away.
Matches the description of the 32 GB flash drive pulls.
Very good
I have many WiFi cameras, of various brands, but it was the easiest to connect with the app. Congratulations👏👏👏
Everything as expected. Recommendable
Fast delivery, video quality is good, quick Bluetooth connection to the camera, the speaker is weak, the microphone is so-so.
The camera is super, you can move the camera and many other settings from the phone, and the child can also adjust it. Delay through the Internet mob, a second no more.
Fast delivery in Moscow (3 days) I order not the first camera of this company, it performs all the necessary tasks. I recommend the seller and the store. I will order more. Have a nice day. And the seller and all the staff of the store and couriers are very grateful. All good.
Quality indoor camera. Works everything that is stated in the description. Compact. The application find it on the network immediately and without problems. Satisfied with the purchase. The seller is great. There was a slight delay in delivery, but this is a pre-New Year specificity plus general logistics problems
Good, the picture is pretty good!
I order from this seller constantly, the cameras are good, as described, the delivery is fast, the seller is excellent, I recommend the product and the seller
Great video camera so far like everything
Good camera. Easily customizable. Sorted it out very quickly. Well tracks movements. I liked it. The delivery is very fast
Great camera, small, not particularly noticeable. The picture is good. Sorry for the current for some reason in the program I can not rotate the camera
The camera is worth the money!
Plows great! No problem! Normal picture quality!