Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered for 11.11. I received the parcel earlier. The deadline was January 14, received on December 8.🔥 Packed well, in carton + still our delivery company packed in another box. The only thing that it was not possible to track him in China at all or not. Only when the tracking appeared in the country. Came partially charged. I like it very much👍🏻 As I will supplement in the work later.
Shipped and delivered quickly, packed perfectly, Courier door to door!!! I did not check the quality while I was charging. If possible, I will supplement the review.
This is a repeat order. I find these basic power banks have no frills and have an excellent capaciy for their size. Recommended, many thanks.
Order packed well, delivered quickly. Corresponding to the description, no damage, works.
Works while there are no complaints. There is no fast charging either, because the battery power is probably low...
Excellent product, packaging in the trash, do not give
Thanks to the seller. The product is of excellent quality, as described and photo. Everything in the best shape without defects and damage. To Peter from the moment of order until received seven days at the point of issue. Thanks to the seller. The product is of excellent quality, correspondence to the description and photo. Everything is at its best without defects and damage. To St. Petersburg from the moment of the order to the reception of seven days at the pick-up point.
Welcome, so far it works well, packed well, thanks to the seller
I ordered a power bank because it was written - mini. The size is small, but it itself is thick and heavy - 200 grams. No complaints, since the description included both dimensions and weight. Works.
Packed smartly, even for a gift. The date of manufacture is printed on the packages in different fonts-2021 year. When unpacking, it showed 3 divisions, but this was clearly not 75%, both cans with a residual charge were not enough to charge one smartphone (4800 mAh). From scratch is charged long enough. After charging one jar is enough for one and a half charging the smartphone.
In terms of 5 V capacity 6300mA/h. In W/H, taking into account the conversion rate of 37 W/h as described in the description.
Great battery! I buy it not for the first time and never let it down. Convenient to use and operate. I recommend it.
Packed well. The power banks themselves are working, the phone charges the battery 3700 2 times. In general, it is excellent as always with a romosse
As always great. Would still do protective cases).
Everything works perfectly two charges on 4500 milliamp in the phone
It's great!