Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Size and all slots correspond. Over time, the coating is erased, the ring almost immediately lost its color, had to be replaced
Beautiful I charm the design and quality.
To put on the garnus, I will describe the vidpovidav. Delivery of three tizhna.
Very cool case! unfortunately it is not possible to attach a photo
The phone case came very beautiful and the quality is great. Will order more of this type.
Chokhol Priishov Shvidko, for two tizhni. Garno pidishov on the phone
I love a series of these covers. No matter what phone I or my mother buy, we are immediately looking for such a case for our phone model. Ochnoe.
Garnit chokhol. I will Zad the ribs, I think I will not slip on the hands, from above the kilke-Karabin.
This is the second time I order a case from this seller. The quality is super! I recommend it. Comfortable, multifunctional case. Does not have a sharp smell. Size in size. In use from August 2023 to January 2024 (without removing) the case perfectly holds its quality.
It is as described and the photos. Very good quality. Recommended
The quality is super. The case has reached quickly. Comfortable, pleasant in the hands. Half a year in use without removing the case in excellent condition. Photo is attached after long-term use.
Great Cases, comfortable to wear
Before Odessa it was even more expensive for two days. Having made a new one. Whiglyadav Garno. The woman is infected. Seller recommend!
Beautiful, like the description! I loved it!
Very good material, exact size, very vivid and beautiful kites
Oddly enough, and there is no wrist strap, as described in the title and description. There is a hand holder pen on the case. It can serve as a stand for the phone in a horizontal position.
My wife liked it, although because of the clasp the phone on the back does not lie flat and she blocks the flashlight
The chohol is super, now it is. Duge beautiful Colori. Seller recommend!