Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not expensive plastic, a little flimsy, but they play great, completely worth their money, I recommend it.
The hearing aid is of good quality with excellent sound in stereo. But the Fm radius is nonophonic. Links very quickly and fulfills all the functions described. It also works with 1 to 1 cable. The battery is very long lasting. Excellent price shipping was fast. Good store
Fast delivery and good quality I recommend
Order delivered in good condition and with excellent sound is a good item
All cool Thank You product as described
It's all right. Bright orange color, written, 3 hours charging and 20 games. I checked the distance from the phone, 10 P15 meters, I went to the second floor-everything works. Very satisfied.
My son is satisfied, uses it, I recommend it for purchase. the radio works within the city, outside the city no.
helpful
The package arrived in 20 days. Everything is in the best order and everything works. Bluetooth sound is not the best quality, as it is not with most headphones, although the bass is quite strong. However, for this money it is more than good, honestly.
Headphones are fully working. The delivery is fast. All functions work. The signal is normal, the sound is good for your money.
Received the parcel is working, and I like it very much thank you😊
Fast delivery, excellent sound links fast, just didn't bring the auxiliary cable
Great product thanks to the store under trial thank you for the express worth buying
Works. YouTube and music from Yandex are normal. There are no deep bass in a 1400. Would be cheaper would be generally great.
the plastic is cheap but for the price is worth it. sound good. Bluetooth and cable. cable not include
Very good.
I haven't tested yet but the plastic is very weak.
If the product came in the same color-black gold, not black rose gold, then the stars would be 5, not 4. there are no complaints about delivery and packaging. Delivery, integrity of goods and even packaging-norms. Charge on the 50%, work, I haven't checked the radio yet. But with the color blindness of the compiler, you need, dear store, to do something. I took the headphones as a gift and chose the color that my wife would like (for her a gift), but she can't stand pink. So I don't know-to recommend or not the seller. Opened a dispute. From the seller's reaction and I will build on the seller's recommendation.
Great headphones! These are already the same third. Time-tested. For this money, the sound is good. The achh is even. Even bass is present. Middle, high in the norm. Balanced sound. Generally good ears. Thank you store!
Fast, the sound is cool
I liked the product seems to be very resistant.
coolest
Unfortunately, there is nothing to compare with. Not a specialist, not a music lover! In comparison with headphones, wires, etc. Undoubtedly comfortable! With respect.
Despite the box arriving crumpled the product was not damaged, the quality of the product and very good for the price.
I loved the audio, it's very good. He doesn't tighten his ears, so it's great. It took 1 month and a few weeks.