Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My order arrived in 24 days, as is to the product image, perfect the size I ordered, satisfied with my purchase thanks to the store!!
Beautiful I had already bought one but give it away
He arrived quickly in 20 days at my house, he arrived well and it is as in the description, I recommend it...
excellent product, everything is good
As described fast delivery 15 days to England.
I do not hash up from the seller👍 Taking for a gift.
Something small but beautiful and if it is stainless steel 100%
A good bracelet, like the fact of the vintage sribla, Garno viglyadak. In case of contact with water, with metal, no money can be used. Presatisfied with the purchase.
good quality
Fast delivery, fully consistent with the store's description. Good packaging. I'm happy. Thank you)
Good quality, shipped faster than I expected, i bought the wrong size tho lol
Fast delivery, fully consistent with the seller's description. Good packaging. I'm happy. Thank you)
Simply very good
Very good bracelet, together with the necklace, it is resistant, for now it resists very well to water
very fast and reliable. I love your product
Seems to be very resistant, using a week already, brightness remains the same... Great cost benefit, recommend👍
Picked The Vintage Silver Perfect Chain No fade have bought from this store before I've had a chain for over 2 years very good quality Small Wrists so 18cm fits nicely Satisfied Purchase
Seems to be very resistant, using a week already, brightness remains the same... Great cost benefit, recommend
Very good products! They come packaged with care and are very well maintained over time. It's not the first time I buy from here. I strongly recommend products and this store! Thank you!
Very good products! They come packaged with care and are very well maintained over time. It's not the first time I buy from here. I strongly recommend products and this store! Thank you!
Look Good
Stainless steel, all very good, I recommend
Just like the description, it remains to see over time how quality continues
Supple and stylish bracelet.
Excellent quality the color is intense black as indicate