Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this is a very good product for the price I paid. The colour is very nice, maybe a bit brighter than the picture, but it's very nice!! I'm 174cm X 78kg and I choose XXL, perfect! also, I received it a few days earlier than expected.
If you have 52 size order 3XL, sit back. Thin.
Came with some Pilling of dust. Well, it's not scary, the quality is nothing. The color corresponds, which pleased. The laces are dashing, I threw them away at once
Quality good recommend seller Thank you very much
Took a lot of different colors, it's just like
Nice to the body and warm, I will order another color. And unexpectedly the courier delivered to the apartment.
Cool sweatshirt soft and warm just awesome advice
Solid men's sweatshirt arrived in perfect condition with no defects, took 2XL size, it fit like I was made, I am satisfied with the product, it is very good to wear now, it is warm, I will order again, thanks to the seller for sending the goods quickly.
Two weeks to the Krasnodar Territory. Weighing 85 kg, took at the edge of the range of 75-85 kg XL everything fit. The colors are bright, took dark blue, blue and dark gray. We will look at the formation of pellets.
Normal sweatshirt, cheap and angry, I took for 600 rubles for a rayota, it is washed well, there are no pills. Tear is not a pity. It is blown, you need a cushion.
The polerón arrived fast very comfortable is the second that I buy very happy with the purchase I recommend it
The price is very good) and the quality is surprising, good sweatshirts (I ordered my husband in 2 colors)
Fit the size of 50-52... 178 height... weight 95 kg. Sewn well, fabric synthetics 100%.
She wears super well, very hot and very beautiful. An addendo, one of the sleeves dirty stake (looks like Earth).