Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great jacket like in the photo. Faster shipping, order one size bigger. 5 Star Shop
Thank you! Nice jacket for every day.3xl fits 48-50
Very good jacket (anti rain, warm). The quality is good, I'm satisfied! Thanks customer😉
Well sewn, nice material, quality stitching flat. Arrived 4 days earlier in Krasnodar. I recommend the sales.
excellent
Communication with the seller, clarification of the size on their part, to avoid error with mine. Sat down like a part. Nothing's sticking out anywhere. I'm satisfied. I can't for the Heat yet-we have 10 plus now, in a T-shirt under the jacket I entered the market-it's even hot.
Not a bad jacket. To-10 ° C. Very high quality and comfortable. Disadvantages: The pockets are small, the inner phone almost fell out of the chest phone several times. If you have a belly, it blows from the bottom. When he picks up a T-shirt with a backpack😁 In general, this money will go👍
I recommend a nice product 1,76 size 85 kg 3XL was fine thanks
Thank you the jacket received, the delivery mixed up the orders.
After 2 months of socks I can say that it is warm, even in-25, but the absence of blowing is bad, there is no windproof skirt with a backstage. Not very deep pockets, in black it looks like a five guard jacket).
ok
The jacket fits and is according to the description.
The product is amazing! Impeccable quality. The hair inside is mega soft, and the coat itself is very comfortable. You can follow the size according to the seller's table, because it served me perfectly. Has several pockets. Will be very useful in the snow. Despite being a men's coat, it also looks very beautiful and stylish in women. Recommend!
Extremely waterproof and comfortably warm.
Size 3XL is in the Russian manner of XL. All as described. I liked the jacket.
It's okay.
Thanks to the store, I am very satisfied! Fast delivery great service! Recommend!!!