Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivered quickly, in 3 days. Cable short 30 cm, USB to micro-USB, fast charging naturally, does not support. Battery mass 700g; length 168mm; width 80mm; thickness 33mm. The battery came with a 72% charge, when trying to charge on a fast charge, the density holds well.
Great power bank. There is fast charging, but not all standards. For example, my Samsung Galaxy S20 charges only on fast charging, not super fast. Nevertheless, generally satisfied. By the way, I ordered with delivery from China, and sent from the Russian government by mail, with a track. Arrived in just a week. Box in perfect condition, without damage.
This is not the first time I order from this seller. The battery comes charged on the 3/4. For normal operation, I advise you to spend several battery charging cycles.
The battery is super, I didn't expect it to be so heavy, but it works perfectly.
Romoss battery is excellent, ordered for the second time this manufacturer. The goods arrived within 3 days. The cover came out with the receipt, because I did not receive the code to receive the goods, but the problem was solved in the delivery chat and the code was dropped for me. This product is as described, I advise the seller.
I received the parcel. Packed in a thin bag (no pimp), but surprisingly everything came whole. The power bank is very large compared to the previous 20.000mAh. Brand is well-known, there are already other products of this company. Delivery was from Russia for a period of 7 days on November 29, and eventually received on December 6. The parcel was immovable in the Yaroslavl region for 7 days. But after contacting the seller, she resumed movement and took it a day later. The seller is sociable, responsible, I definitely recommend it.
Great product, not the first time to order 71% charge.
Sealed in a brand film, the packaging is fine, the charge is 83%, heavy, looks very good, let's see how long it is, we need to take even less, I recommend the seller
So far everything is fine, separate respect for the seller for good protective packaging of the product
It's just some kind of song, I did not expect such quality components and assembly. All at the highest level, immediately water factory quality. Definitely need to take.
Came faster than expected, ordered 30W from China. Packed like a bomb, heavy, the size of an adult's hand, supports fast charging from your original wire from your phone, the set has a type-C wire (it doesn't crumb with fast charging). Satisfied with the purchase, recommended.
The box is a little dented, it won't be a gift. But this claim most likely relates to delivery. The battery itself is whole. Charged on the 76%. Heavy, larger than the "arc S100 pro" phone. How we will see itself. So far satisfied, thank you.
Most of the bomb! The seller and the delivery is respect! Everything works, delivery is high
My second power bank of this brand is top even
Great power bank! The seller is great, and we can make contact! Thank you seller!
Clear power bank, sorry no flashlight, and of course I recommend👍👍👍👍🤝🙌
The parcel arrived quickly, though I didn't charge immediately, I had to put the power bank on charge at first, after the power bank started to charge, so far everything is fine👍
Good product, this is not the first time I order this manufacturer's battery! In the work we'll see, and so all the norms!
Very good purchase is the 3 that I buy to give it to my sister. I highly recommend it.