Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top, well finished very beautiful, surprised me a lot!
Excellent product, very good indeed!!! Excellent cables... Very well packed!!!
The perfect budget headset.
Wonderful sound, it looks like I'm in a movie theater. Great earphone to play and watch movies. I recommend more 10/10
Very fast Thank You delivery
Beautiful, acoustic and original phone. I really liked the dynamics of bass to acute, it does not cause pain after several hours used. I recommend it a lot, it is worth a lot to buy. Fast delivery and no product damage.
All in order... good product
Really surprised me the quantity of the phone, heavy and very quality… the bass are top, compared to a Technics… show
It does not feel as good quality either aesthetically or functional, the plastics feel very simple and the sound is good but nothing of the other world, for its price they are recommended to start
The quality of the handset in the matter of the building material is very good. Excellent finish. Very firm bow. Well anatomical shells and adjustable 100% like the headphones for DJ. Soft pads (the ear is inside them). The bow is closed and causes the handset to fit perfectly into the head without becoming overly open like the oneodio's. The bow is similar to pioneer headphones (those who have already used it will like it). Audio issue: it tends to highlight quite medium and high, it does not have deep bass like the headphones for DJ, but it delivers a good bass depending on the music. Recommended use of equalizer on the computer or a DAC interface. Pretty simple but functional packing. No bag for transportation comes, you need to buy part. The cable is good, but it could have a tip 0 ° and the other 90 ° so as not to get strange.
Good audio, I arrived very fast in Lima-Peru.
All in order
The best thing I bought recently!!!!
Great Studio Headphones. I love them. Reproduces sound as it is. It arrived fast and the packaging was excellent.
Recommend this very good phone, professional well paid $220,00, arrived very fast less than 20 days
I did not receive the order because of the shipping company and my money was restored I trust mono the dime their purposes quality and distinctive I could not re-order