Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product for your money is great, thanks to the seller! Was always in touch
Chair in excellent condition, assembled independently without problems, arrived in the specified time. The chair is not for an adult, for a teenager most likely. Massager is laughter, one name), like the footboard (relevant only for children) I like it very much in general, especially the opportunity to recline, the photo corresponds to reality, without decoration
The chair is comfortable, large, the delivery is fast) all arrived in one piece The seller is bomb. Ordered without a leg stand-sent with a stand😄
The chair is good, it is also adjustable well, it is very easy to assemble, but it is not so blue as in the order picture, there is also an instruction where you need to put everything, there are no nails and screws, need a hexagon (included) All in the Princess okay, the chair is beautiful
Arrived in excellent condition, soft, stylish😇The seller answered all questions. We use it for a week and everything is fine. For the price it's just a gift!!!
Excellent chair, no jambs, I recommend, the best option for a small amount, you buy and get high, the seller has a separate respect
The best chair everything was enough for the first time ordered on business lines it's cool It's top
Looks good!!! The child is satisfied. Let's see how long is enough!!! So far everything is fine👍.
The chair came quickly, assembled relatively quickly too, nothing complicated. Soft pillows, soft seat. The only nuance is weak armrests. They stagger as if they don't twist it. The rest of the chair is excellent, especially with a footrest.
Everything arrived quickly in excellent condition, well packed👍
The box came broken, but everything inside is okay, it was very simple, sit comfortably, the “massage” amused, let's see how it will be later. It is cheap and angry, the gas lift is working, the handles are not very comfortable, but for such a price you can throw off
The package is safe and sound, complete set, easy to assemble, all works, good quality, convenient. I liked everything.
Will go!!! Let's see the operation.
A good chair. Strong, but the seams are crooked.
The chair is good, but it came to me with a little damage.
Great chair, collected in 15 minutes, everything is included. Very convenient step instructions. The chair is beautiful, comfortable (although it is difficult to talk about it, I use only the day). For that kind of money is generally great! The vibrating pillow is funny, not to say that it is somehow strongly felt or there is a special sense from it, but still cool. The order was delivered to Yekaterinburg quickly enough, many have seen them complain about business lines, yes, of course, I paid extra for delivery to the door, but not 50% purchases, as everyone writes, but only 600 rubles. The price is adequate, it would be free if they took it from the center themselves, but they were not sure whether they would fit into the car and decided to play it safe. Delivered on time, the Courier is polite, even helped. In general, everything is definitely five points.
Chic chair, came in 3 weeks "TK energy" all whole. The vibro motor is responsible for the massager, a cool thing.
The seller sells great seats for his price. Chair in excellent condition in full configuration.
Chic chair! Collected in half an hour. Packed well.
The chair is great. The cord on the vibrating pillow is short, and so everything suits.