Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product, I recommend it. Protect the cell phone very well.
Product is very good
Fast shipping, 2 weeks. Just like in the photos. Recommended 100%
20 days delivery to Germany, product as described, good quality
Good
I still don't taste it but it looks good
It came to Krasnoyarsk in 3 weeks, came in a paper bag, the cover sat down perfectly all the darts match.
Thanks for the quick delivery of the shipment. I like very much and is very practical and beautifully made and quality. Greetings and good health.
I have reached 15 days of having made the payment, excellent cover, my son was delighted. Looks good material and resistant. Nice design. I highly recommend the seller
Product of excellent quality, it is resistant and light, very cool color, corresponds to the description. Thank you very much.
A perfectly fitting case, which in the case of this smartphone model is not so obvious that due to the placement on the edge of the Speaker for conversations, which other cases usually obscure making it difficult to talk. Buttons also fit perfectly and work perfectly, just like a notch for speakers, a fingerprint sensor, a microphone or a USB output. In addition, very fast delivery with the possibility of pickup in the DHL parcel holder. If you have the opportunity to choose this option, in Poland, it is definitely recommended, just like the product itself.
Perfect fit for my P30 lite. Good quality. And great for protection. Recommend it.
Great case. Ordered with a stock. 1 has already been tested. Saved the phone when falling on the wall from 1.5 meters (see photo). The plastic split on the ribs, but not a scratch on the phone. The case fits perfectly in the hand and is magnetized to the car holder. A little tight buttons. The last photo is the condition of the case after a year of operation. The paint on the ring was a little erased. Condition of plastic ideally.
Cool!!!
Arrived earlier than the specified date. Sat on the phone perfectly. The clip holds the phone great. The product is recommended.
Great cover!!