Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works well and looks good quality, finally I can use the wired phone on Samsung phone
High quality, works as expected
Quality Adapter, made soundly. With realme GT neo 5 works. Not the first time to order products from ugreen. Always everything is on top!
works with my OnePlus 8 and sony earphones with mic. the quality of sound isn't like without it, but bearable.
Working מצויין
Perfect. Item as described. Thank you !
good item
Article faithful to the description and photos. No bad surprises with Ugreen, I order regularly and have never been disappointed. I recommend this seller.👍👍👍
bueno
The cable is good, it works with Samsung without problems, I, davolin.
Yakisty on the Temple of the city yak and vide the ugreen. Recommend!
Ugreen AV161 Very good product quality. Very high volume on this ugreen AV161 (P/N: 80154) 3,5mm adapter from this compact form factor. It has a lot of power and a good punch. The sound quality is impressive without any hiss noise and is clear even at the max volume. The delivery was fast.
Wery fast shiping🔥⚡ Item was well packed and looks wery good.🔥
I'm still testing it, although some hearing aids are not compatible with the device
The item is as described. Works fine on Android smartphone. No contact for microphone.
Thermal delivery of 20 days for the time of the slaughterhouse (Ukrainian). Model cm720. Vidrasu, having translated to Samsung S23, the sound is transmitted in a sense and the mikrofon pratsyu!! Having turned on the large scale of the game, the handbags with the wine mikrophone are all good. The sound of goodness, the need for zbirki and viglyad juge for everyone. The plug to enter M'yako and must be good. The first enemy is more positive, the beggar Yak will be Dali pratsyuvati. For cheap adapters assager I NoName (for 70 UAH and 50 UAH)...)) Riznitsa, assager Mai bilsh simple viglyad, bilsh tonkishe, the sound of The Voice, ale of hissy sounds at the deed lateras at the Rosmovs. Again, for the adapter ugreen I put p'at Zirok. In an hour, the koristuvannya vide Z Ladu-obov'azokovye vidguk.