Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good, met the date, when I install it, I will write review
Product arrived with 15 days and I was not taxed. The quality is the usual of ugreen products. I recommend
Product exactly as advertised. Worked properly to switch the devices between my work PC and the personal pc.
Very good product for the money. Works like charm. Recommand.
Exactly as described in the ad, simple and practical use, I recommend
Very quality product. Perfectly meets the needs. Could also come with the micro USB cable for power supply. Out of it. Very good product. I recommend it.
Excellent product and great quality
Sew down good. Dodatkov bastard do not want to be a brother. Having added a clave, Misha, a flash drive, that vile disk-USU pratsyu. Having turned on the toy toy, the tester shows, I don't go without it. That hummed by the vistachay zhivnya Port USB 3.0. The first computer is not to go home with the next thing. I had a chance to replay the mustache again, if this was not trawled
Everything is super. Works great. Instant delivery. I recommend it.
Arrived in 11 days in the northeast. Is original, and works very well for its purpose. The only 5-second delay it has is in business notebook. On Personal Computer/notebook is almost instantaneous.
Everything works great. There was a version of the 2.0, gave it-I bought a 3.0 for myself. Delivery is fast, no complaints
The product is very good and responsive.
The package took 2 days. Ordered a second device (I haven't checked it yet). There are no complaints about the first. Works perfectly. When switching hosts, reconnects the power of the device. You can't call it a plus or a minus. It's more of a feature.
Excellent, I liked it very much, the cable must be almost 1,5 meters!!! I recommend with eyes closed💯 Ugreen is quality always!!!