Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product arrived in 12 days from purchase to my mother. It came well packaged. Tested on Windows and Android. I recommend the product and the seller. Top.
roduct is good
All right product delivered perfectly
Cardreader came to Odessa in 24 days. Packed normally, the box is not wrinkled. Package: drawstring, waste paper, cardreader. The speed seems to be good, at least does not cut even with a long cord from USB-hub baseus. Ugreen quality China as always
Great quality adapter, this brand is very top. I found the transfer very quickly.
Excellent product, the best in your following.
The order took a while to arrive, but it is not the fault of the seller, but the wonderful Post Office in Brazil. The packaging arrived destroyed, probably caused in the transportation and again I exempt the seller from the problem. About the adapter: very well built and with a good transfer rate, even used in an old notebook. Just not compatible with the PlayStation 2 USB, to run games... But that's irrelevant to people's 99%. In the rest, everything OK... Recommend the seller and the product!
Brand products are excellent and reliable. I always indicate because I have several quality products with this brand ugreen. I bought it for my Samsung S20 and it worked perfectly!
Nice quality Card reader. Very satisfied.
Excellent seller, fast shipping & as described. Thanks!
As described.
very good
In all it took 18 days to arrive on reef -- PE. Arrived well packed and without breakdown. Product meets expectations. I recommend the seller and the product.
I really liked the combination of aluminum with resistant plastic for falls, I highly recommend it 100%
Good product, everything works fine, both SD and micro SD card, USB and C USB connection. Use to transfer files from the camera to the computer, the transfer is fast. You can even connect on your cell phone.
The quality of the material caught my attention, the ugreen is to be congratulated. The reader and small, the ideal size and super fast and practical to transfer my files. I recommend!!!
Quality product, lack to evaluate the durability
The goods are OK, the seller sends the goods quickly. I recommend and merchandise and seller
In 20 days received in beautiful box and speed is also good. I'm satisfied.
Two purchases from the store, a very top, excellent quality and workmanship, a lot of time, work just fine, tedano nabrazo and a lot of satisfaction, they are warm, but normal, good metal workmanship and design, the transport of the company is excellent, I am satisfied, the delivery is from 35 den, but it is clogged for the sake of the New Year's sorcerer, the store is different.