Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Accurate description, fits very good. Fabric is thick and soft. My parameters - waist - 66 cm, hips - 89 cm, height - 157 cm.
The pants are great! As usual, the Chinese have the same sizes, but in fact they are different, these turned out to be slightly wider than dairy ones, and left them
Very pleasant to the body pants, warm, 164 for height and parameters from 72, about 91 sat perfectly, you don't even need to hemp
Warm good pants, suitable for cool autumn, extra layer and will be good in winter! S fits very well in size 40, for 160 height-the length is perfect
XL size for height 165 cm length close to, under the boots is normal. Fit-78 cm,-100 cm. In the waist slightly loose, I will Suge.
Ordered on September 29, October 15, I already took it from the checkpoint. The pants are chic. Thick, warm. Sat down perfectly. And in scope and length. I wear 42-44. The only elastic is very tight
Delivered quickly. The quality is good. The fabric is dense and stable. I doubt that there is wool in the fabric, but tactile it is pleasant. There is no label with the fabric composition.
Third pants from this store and, as always, just sat down perfectly and wear them for a long time
The pants are good, the style is great, they are not warm as described, I don't think it's wool :) Truth internal processing leaves much to be desired😅Pieces of fabric just stick out) at the back of the seam a little crooked, or rather a few stitches, after washing I will add a photo. On the waist 64 and hips 102, as always, a problem-the waist is wide, the hips are full)
Chic pants, thick, the color is beautiful. I would like to 170 2-3 centimeters more genuine for height, but it will be normal with boots
It is very thick, but it is stretched... probably it will be warm thank you
Favorite pants. One drawback-weak fabric inside the pocket-lining. And the main fabric is indexable and very comfortable for the winter.
Sat down pants well on size 48-50. The length of the height 165 just full length.
Trousers as always-Super!!! Style, fabric, quality-everything is on top. These are my fifth trousers, I always took different sizes, I had to suture, and this time we sat right on my figure. Ordered size L. My parameters: Waist circumference 80, hip circumference 100, pants fit perfectly like the model. The color is gray-beige, the fabric is warm. Thank you for the quality product👍🏼😊
The pants are soft. Look good, I ordered m on the Russian 44, the SAT down broke off. Two years ago I ordered the same model (from an expensive seller, but whoever does not sell them) you size L, but I was great. They 170 to the ankle for height, so tucking tall girls will not work much, as in the photo. The only question is what will happen to them after washing, but for this money it is quite itself. Came to St. Petersburg in a week and a half. The fastest shipping Ali in my life
The pants are great! Buy for the second time, very satisfied, warm in winter.