Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really liked it, just as described and the plus that they engraved the name I asked for, it has many compartments
purchased this for myself in another colour .. good solid wallet . so bought this red one gor a friend and Ali express sent direct . friends just recieved it and is very happy .. recommend this supplier
Very good quality of the product I only have a comment on the delivery of the product, I did not get home, I had to go to a place where the packages arrive because that parcel does not have service at home
It's exactly as I wanted But the delivery a bit long
I love I can put it all, the color I like a lot
Excellent quality very beautiful color. Thanks for the note.
Super beautiful and very pastic! Take a lot of Cb! Compliant with the description and fast delivery
I am very satisfied with this wallet and going to order more for Christmas present for my family... the quality is excellent and the price is very good 👍
love it, so perfect for those who has a lot of cards and it's fast.
Good product, Just one problem with him, If you fill your wallet with credit cards and money, and the wallet is a bit fat, the tab does not close, The manufacturers should think about it
I recommend beautiful wallet 100% I loved it and it is the second time I buy it
Super wallet, nice price and excellent quality
So I know that the products Ali are not of first quality but here I must say I am extremely surprised, very beautiful, impeccable finish, the engraving on the Wallet is superb, and send it as expected no delay, really top has all the points bravo even the packaging is really surprising thanks to this seller to sell good Product
It's beautiful. As described, I like it very much. And like I asked, they put my name on it. Thanks for dealing and honesty.
Super wallet, I like it very much.
Super
Very nice, wide, good quality, good seller and fast delivery, just didn't get marked with my name
Came quickly, thank you! Great wallet, exactly what I was looking for!
But that great quality, soft skin and very well finished. The detail of the excellent engraving. Great gift for my wife Lady. Sent very rarely and received on time. Thank you very much for the service.