Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best clothing shop online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://odeboz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good turtleneck. Used to order similar turtlenecks (of a different color) from the same seller and they were denser. After the first washing, rolls appear. In my opinion, it's a little expensive for this quality (it used to be cheaper).
It is very pleasant to the body, I don't want to take off, the sleeves are of good length for the height of the 168, 90-74 in the light, I am satisfied
Very good turtleneck. Sleeves for height 176 the correct length. Tactile nice.
The sweater is fleshy, pleasant. Took the L size 50 in the crusher. The sleeves are long for me.
Great turtleneck. I take it not for the first time (there is already white, black). Very soft, pleasant to the body. Does not cover with pellets, does not stretch.
Has a very nice touch both on the outside and on the inside. It doesn't sting. Is warm. The color, as in the image. It fits perfectly to the body, I am always between the M and the L and in this case this size is ideal. I recommend it
Soft, the color is nice, fast delivery, I don't know the size yet. I will try on, I will write
Cudgmy high turtleneck I recommend
Good golf, I took it in a different color, thin, nice to the body OG 90 178 growth
Super turtleneck, already the second such another color. For 86-74-98 and height 170 cm (long arms) fit perfectly size L, sleeve length is wonderful. Very soft, thin, but dense. The color is not cold, and not Milky. I 'd say it's pure white. From the lighting shade looks different.
The sweater is of high quality, but does not match the pair mesh on the chest of my sweater size L 82 cm!!! Thank you very much AliExpress!!!
I'm satisfied with the order. Great turtleneck. This is the second from this store. Size M, OG 90 cm. For a height of 1.69 cm, the sleeve length is perfect.
After reading the reviews, I ordered two turtlenecks: Black M and mustard L. And they both turned out to be perfect! My parameters: bust 81, shoulder circumference 26, shoulder length 14. Black pouring, but not strongly, the armpits are loose. Mustard is even freer, but it seemed to me that her sleeves are narrower than black ones. I leave a photo with measurements with a 30-centimeter ruler and a comparison of two turtlenecks on the bottom, suddenly it will help someone. Thank you seller, good product.
very soft!
Turtleneck is good, pleasant to the touch, delicate powder-pink color. I recommend for purchase. The delivery is fast.
Soft fabric, fits perfectly, looks very good, I'm 161 cm 84/62/91 Advise